Bring Couriers Customer Survey

Have you used Bring Couriers recently? Please fill out the below survey to tell us how we went.

Rating

5 - Very Satisfied
4 - Satisfied
3 - Neutral
2 - Dissatisfied
1 - Very Dissatisfied
DELIVERY
Delivery on time*
- 5
- 4
- 3
- 2
- 1
Driver and vehicle presented well*
- 5
- 4
- 3
- 2
- 1
Driver was professional*
- 5
- 4
- 3
- 2
- 1
Delivery met expectations*
- 5
- 4
- 3
- 2
- 1
CUSTOMER SERVICE
Call centre staff friendly and willing to assist*
- 5
- 4
- 3
- 2
- 1
Responsive to enquires*
- 5
- 4
- 3
- 2
- 1
Handle complaints promptly and effectively*
- 5
- 4
- 3
- 2
- 1
Positive overall experience*
- 5
- 4
- 3
- 2
- 1
ONLINE SYSTEM
User-friendly online booking system*
- 5
- 4
- 3
- 2
- 1
Useful tracking and job history functions*
- 5
- 4
- 3
- 2
- 1
Relevant information provided*
- 5
- 4
- 3
- 2
- 1
SALES
Timely response to sales enquiries*
- 5
- 4
- 3
- 2
- 1
Customised service provided when required*
- 5
- 4
- 3
- 2
- 1
Accuracy of quotes and invoicing*
- 5
- 4
- 3
- 2
- 1
CHAIN OF RESPONSIBILITY
Driver restrains loads correctly*
- 5
- 4
- 3
- 2
- 1
Vehicle not overloaded*
- 5
- 4
- 3
- 2
- 1
Vehicle in good condition*
- 5
- 4
- 3
- 2
- 1
Please provide any further comments or suggestions for improvement for Bring Couriers.
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